The questions we are asked most often.

The CODEX is Galyct’s doctrine. It is how we understand digital risk and how we conduct our engagements: cybersecurity is treated as a governance discipline that serves decisions, facts and people. It takes three forms: advice and decision-making (Galyct Pro), investigation and establishing the facts (the firm), assistance and people (Galyct Perso). The Executive edition (the essentials in about twenty minutes) is freely available; the complete Founding edition is distributed on a controlled basis.

Galyct Perso helps individuals: hacked account, scam, bank fraud, identity theft, compromised phone: a free guided diagnosis, a clear action plan and a file ready to use. Galyct Pro supports businesses (SMEs, mid-sized companies, local authorities, healthcare): management diagnosis, GRC cockpit, incident handling, crisis unit and the ISO 27001 · NIS 2 · DORA frameworks. One house, the same level of seriousness, you choose your way in. If your situation does not fit any category, the firm points you in the right direction and handles sensitive cases itself.

Keep all the evidence (screenshots, messages, emails). Never pass on a code or a password: we will never ask you for them. Don’t delete anything, don’t pay anything and don’t reset anything in a hurry: badly preserved evidence is worthless. Use Galyct Perso for a free guided diagnosis; if it concerns a business or a sensitive case, describe the situation to us and we will call you back quickly to make the first decisions with you.

No. The first conversation is free, confidential and with no commitment: its purpose is to assess your situation, gauge its urgency and direct you to the right contact. For individuals, the Galyct Perso diagnosis starts free of charge, straight away; a Pass Incident then starts at €49, only if you decide to go further. No sales calls.

A case where digital evidence (forensics), crisis management or coordination between several parties (management, legal, insurer, authorities) is decisive. The Galyct firm takes these on directly, with method, independence and strict confidentiality, and a single point of contact from start to finish.

Yes. The firm and its three applications work everywhere in France, remotely and on site as needed. Your data and your evidence stay in France, on infrastructure hosted in France with Scaleway, with a French AI assistant (Mistral), operated in the EU, under human supervision.

In all honesty, we would rather say it clearly. We never promise a guaranteed result: no serious provider can promise to recover everything, bring back funds or erase a leak that has already spread. We will never ask for your passwords or your codes. What we commit to, on the other hand: an honest assessment, the right reflexes at the right time, evidence preserved by the rules and a single point of contact, never a call centre.